Ready to Get out and Play?
Frequently Asked Questions
Just what is a KNOCKERBALL®?
What is provided with a KnockerBall® rental event package?
Do you provide permits for use at State or City and County Parks?
How old do I have to be to use KnockerBall®s?
Minimum age is 5 years old. There isn’t exactly a max age limit. It is more of a height and strength limit, because it may be difficult to play “Knocker Soccer” and carry the ball on your shoulders (19-22 lbs. for the Medium; 25-28 lbs. for the Large). However, people of all ages can at least get inside the balls and just roll around.
What height do I need to be to use KnockerBall®s?
It is important that your KnockerBall® is adjusted to cover from above your head to just above your knees. This will ensure that you maintain proper protection for rougher play. Your Event Coordinator will adjust the shoulder straps accordingly so to obtain optimum bodily coverage. And Remember: NO jumping head to head or spearing.
How much do the KnockerBall®s weigh when inflated?
1.2m Medium PVC – 22 lbs
1.5m Large TPU – 25 lbs
1.2m Medium TPU – 19 lbs
1.0m Small TPU – 10 lbs
But because of the backpack style strapping, the weight is evenly distributed and it’s easy and fun to use!
It's going to be really hot / really cold. Can we still play KnockerBall®?
Whether you are using a PVC or TPU unit, it is highly recommended to only use this product in temperatures ranging from 40 degrees to 85 degrees. Extreme cold may make the material brittle therefore rendering the KnockerBall®s unsafe to use. And who wants to be strapped inside a large plastic bubble when it’s ridiculously hot outside?!
A suitable indoor location (gym or linoleum flooring) should be arranged if weather conditions are outside of this temperature range.
Where can we play?
– Your personal property, given enough open grassy space free of major hills, rocks, trees, mud, etc.
– Public Parks – reservation prices vary based on city and park district
– Schools and Churches with the permission of the organization owning the property
– One of our indoor venue partners – contact us for more information
Participation Waivers
Can we get additional Time and/or Equipment?
Additional KnockerBall®s are available for $25 per hour on the day of the rental. Additional hours are available for half price. However, we cannot guarantee extra time and inventory availability due to other potential bookings, so please schedule the correct number of KnockerBall®s and play time you need when booking!
Payment and Scheduling
– We require a deposit of 50% of event cost at time of booking to secure your requested date and time
– Full payment is requested at least 2 weeks in advance of your rental date, and generally required 1 week out
– Customers desiring to pay cash/check should still plan on paying in advance
Scheduling
– Please provide as much notice as possible to ensure we can facilitate your rental
– If it’s last minute PLEASE DO NOT HESITATE to call us (540.333.0873) or email us at valleykidzone@gmail.com! We may be able to handle your rental on short notice!
Travel Fees
Refund / Rescheduling Policies
– 100% customer refund if cancelled at least 7 days prior to the scheduled event
– 50% customer refund if cancelled 4-6 days prior to the scheduled event
– 25% customer refund if cancelled within 72 hours of scheduled event
– If inclement weather should occur:
– We will work together to find a suitable time for the rescheduling
– Customer decides to cancel rather than rescheduling, 50% customer refund
– If event is cancelled by Valley Kid Zone, 100% customer refund
– There will be no partial refunds for Play Time and/or equipment not used (except in case of inclement weather)
– For example: Booking for 3 hours Play Time and only playing for 1.5 hours or booking 8 KnockerBall®s and only using 6
The following is the Rescheduling Policy of Valley Kid Zone for all private events:
– NO Rescheduling Fee due to inclement weather
– NO Rescheduling Fee if done by Valley Kid Zone
– $25 Rescheduling Fee if requested 8 days prior to the scheduled event
– $50 Rescheduling Fee if requested 7 days prior to the scheduled event
– $100 Rescheduling Fee if requested 4-6 days prior to the scheduled event
– $150 Rescheduling Fee if requested within 48-72 hours prior to the scheduled event
– $200 Rescheduling Fee if requested within 24 hours prior to the scheduled event
Rules and Regulations
The following rules detail safe operational guidelines for the inflatable equipment you are leasing from KnockerBall® Harrisonburg. To ensure safe operation of the inflatable bubble suits, these rules will be read aloud by your Event Coordinator at the start of your event. You and your participants are encouraged to direct any questions you may have about the operation of the inflatable bubble suits to your Event Coordinator before you begin use of the equipment.
Supervision: The safety of the children and your other participants depends on you. Your personal supervision is absolutely required at all times, and your assistance is strongly encouraged. As the lessee of these units, the safety of all the players is your responsibility. As the adult supervisor of your event, you should position yourself in close proximity of the players and be prepared to assist.
Glasses/Jewelry: All players MUST REMOVE GLASSES, AND ALL LOOSE JEWELRY before playing in the inflatable bubble suits.
Pre-existing Health Conditions: Pregnant women, individuals with pre-existing injuries, and others susceptible to injury from falls, bumps, or bouncing are not permitted in or on the inflatable bubble suits at any time.
General Misuse: Do not allow players to hit other players when they are already down. Do not allow players to use the bubbles as chairs or sit or stand on top of the inflatable bubble suits. Do not allow players to kick or hit the inflatable bubble suits with anything but another inflatable bubble suit. No inflatable bubble suits should come into contact with trees, sidewalks, roads, or any other rough surfaces. Make sure the designated play area is clean of any and all debris like rocks, sticks, twigs, pinecones, etc. Do not allow the inflatable bubble suits to rub up against any surfaces.
Negligence or Abuse: The following fees may be assessed for negligence or abuse of the inflatables (bubbles).
1. Negligence and damage to unit could result in a $200 per unit Repair Fee
2. If unit is not repairable, a fee of $350-$400 could result
3. A security deposit may be required